PBX web portal temporarily restricted – calls unaffected
Affected
Under maintenance from 1:22 PM to 6:35 PM
- Resolved · UTC
Security updates have been applied to all of our PBX platforms and full access to the PBX web portals have been restored.
Handsets will now pick up any pending configuration changes automatically at their next check-in, and links in voicemail and call recording emails will open as normal again.
If you experience any issues accessing the portal, please contact our support team.
Thank you.
- Identified · UTC
As a precaution following the announcement of two critical security vulnerabilities in PHP, a widely used web technology, we have temporarily restricted access to the PBX web portal from the internet.
Your phone service is not affected. Inbound and outbound calls, voicemail, call routing, etc.... and existing handsets and softphones continue to work as normal.
While this restriction is in place: - The PBX web portal can't be accessed from the internet. - Phones can't download new configuration changes.
They will keep working with their current settings. - Links in voicemail or call recording emails may not open.
We'll update this incident as soon as access is back.